Dimora Hotels&Resorts

Enjoyed staying at Apollo.This is the Second time at this hotel. We stayed there for five days. Closer to important places of the city.Room was spacious and clean. Wonderful staff at front desk and restaurants. Great place for foreigners.

Yes

Staff

The carpets in the room and hallways were never vacuumed over the 5 nights I stayed there.

The staff made all the difference; professional, helpful and informed

The furniture was pretty shabby. My ahead in advance were never addressed by hotel management.

Breakfast spread was good

Too cold. No heating

Staff service was excellent. Very accommodating. The food from on-site restaurants was amazing and highly recommend.

Housekeeping could use more attention to detail.

Our meals were great. The hotel organized cars for our trips which were both good,

I was having a lot of trouble making a plane booking on my phone and asked if I could either use a computer or someone could assist me with this. Despite having the tour desk right beside reception with a computer and reception was not busy no one was prepared to assist.

The property was as expected, no bad surprises. The staff were friendly and helpful and the food at the Veg restaurant was really good. The price matched the property and the services, and it is an absolute bang for the buck. Location is perfect and you get everything within an accessible distance.

The cable tv streaming was terrible, as it had static disruptions throughout our stay, probably an issue with the cable service provider. We did not mind because cable channels were not a necessity for us. The wifi speed is also too slow, as it is all across the state, probably good wifi in hotels is still not mainstream in Kerala.

Rooms were big and comfortable and location was close to eateries and transport to nearby places.

Could hear voices for the room next door. The bathroom does not come with hand held shower. Also the bathroom floor tends to get wet from the spillage of water when showering. Could not connect to wifi so was offered dongle which resolved the issue.

Nice, clean & spacious Room. Location was excellent. connectivity is really good and if you travel via rail this is one place to look for. Staffs are really good and they are well trained professionals. facilities - TV, minibar, coffee & tea, Ironing option, safe locker, etc all are good to have features and it helped.

A/c (air condition) was not turned on and the room took around 2 hours to cool down (i checked in to hotel at night 11.00 pm). Every time you go out the a/c stops and it turns on only when you arrive at the room and this was a problem as the time taken to cool the room made me feel uncomfortable (peak summer season made it worse as you will be still sweating for a long time). If this is sorted, then this hotel is all good to go for.

Good location..we went for Aattukal Pongala. They helped with all arrangements.

One of our room had some problems with toilet flush and shower..There was no fridge in the room.

Location

Not clean, loads to fix, no maintenance, and the bed too old

Very comfortable stay, very central location, staff were extremely attentive, everything seemed clean and hygienic. The hotel is well managed and run properly, I have come to learn this cannot always be taken for granted in India.

Bathroom was fine, but could probably do with some remodelling before long. It wasn’t unclean just maybe getting to be a bit tired, some paint and a few other touch ups would help.

Friendly staff, clean environment and rooms, safe, great breakfast.

Small bathrooms, we had to ask for amenities such as bath mat, toothbrush, soap to be delivered to our room.

What we liked most was the friendliness. Helpfulness and attention from all staff from the GM Mr.Thampi down. In particular the following :Front office Duty Mgr -Sree KumarFront Office Mgr. - Prasad C.PSecurity Mgr. K.S.Sivakumar, F&B Exec.Mgr. Poja Farah, Exec. Chef - Ajib KumarApart from them all staff were so attentive and professional including the Restaurant Supervisor, Housekeeping staff and the Bell boys..The Food was also excellent.The hotel is well located and not far from most places in the City.Thanks to Dimora Hotel for an excellent stay for us. ??

We enjoyed everything....

Accessable

No fridge, no ironbox , business Centre not open, swimming pool closed.

Near to city center; very helpful front desk staff; excellent and tasty food.

Location, cleanliness and friendly staff

Breakfast. They say its continental and when we comment promises to improve, but never improved. Its average typical Kerala breakfast. They have disappointed us for more than 3 times now. The chef should know whats continental ?

It’s a good location , very close to railway station and bus station and nearby several restaurants are available

According to my booking through Booking.com, there was supposed to be a 10% flat discount for food and beverages at the restaurant. Unfortunately, this discount was not applied, which I consider to be misleading. I was disappointed by this poor practice both from the restaurant and the reception when settling the final bill. As a long-time customer, I would appreciate an intervention in this matter. If such discounts are not available, please ensure they are not advertised. Otherwise, an investigation into this issue would be highly appreciated

Very close to temples. Clean environment. Friendly and helpful staff. Rooms were neat. Breakfast was good. Valet service was helpful.

Wifi was slow in our room. Bathroom was not as nice as the room. There was cracks on the wall.

Locality, clean premises, very polite staff

Breakfast as it not truly continental